SHIPPING

For an optimal traceability of our shipments, they are carried out, according to their weight and/or their destination, by Colissimo (French Postal Service), FedEx or UPS.

You can track your shipments by entering the number that we will have communicated to you at the time of the shipment of your order on the site of Colissimo, or on the site of UPS or FedEx.

In order to guarantee an optimal service, please always communicating an address to which your order can be delivered during office hours.
You can send us as many addresses as you want, if you want to get delivered to a friend, at your place of work or holiday resort.

Thank you for providing The Dark Store™ with a complete and accurate shipping address. In case of error of address from you or incomplete address, neither the responsibility of The Dark Store™, nor that of the carrier can not be committed.
Note that postage will be payable in case of return even if they were offered (in whole or in part) when placing your order.

In case of damage or non-delivery of your package by the carrier, we undertake to send you the item(s) in question or, as you want, to refund you in full.

 

PRICES

 


EUROPE
 
Carriers Colissimo.jpg
Export Suivi
Colissimo.jpg
International
FedEx.png ups.jpg
Indicative delivery times provided by carriers Indicative delivery time : D+2 to D+7
Home delivery with tracking in mailbox
Indicative delivery time : D+5 to D+7
Home delivery with tracking and proof of delivery
Indicative delivery time : D+2 to D+7
Home delivery with tracking and proof of delivery

Austria - Belgium - Bulgaria - Denmark - Germany - Greece - Hungary - Ireland - Italy - Latvia -Lithuania - Luxembourg - Netherlands - Poland - Portugal - Romania - Spain - Slovenia - Sweden - United Kingdom - Switzerland
 
from
€ 5.00
from 
€ 12.50
€ 17.00 (1)

Croatia - Cyprus - Czechia - Estonia - Finland - Malta - Slovakia
 
from
€ 5.00
from 
€ 12.50
from 
€ 15.00

Liechtenstein - Norway
 
from
€ 5.00
from
€ 17.00
€ 17.00 (1)

Armenia - Albania - Belarus - Bosnia and Herzegovina - Iceland - Macedonia - Moldova - Montenegro - Serbia - Ukraine
 
- from
€ 17.00
-

Rates preceded by "from" are calculated based on the weight of your order and/or destination. 
(1)Free shipping from € 100 purchase (only for New Rock items)

 


WORLD
 
Carriers Colissimo.jpg
Export Suivi
Colissimo.jpg
International
FedEx.png ups.jpg (1)
Indicative delivery times provided by carriers Indicative delivery time : D+2 to D+7
Home delivery with tracking in mailbox
Indicative delivery time : D+5 to D+7
Home delivery with tracking and proof of delivery
Indicative delivery time : D+2 to D+7
Home delivery with tracking and proof of delivery

Algeria - Armenia - Azerbajan - Georgia - Morroco - Tunisia - Turkey
 
  from
€ 17.00
 

Egypt - South Africa
 
- from
€ 25.00
€ 70.00

Australia - Russia
 
from
€ 5.00
from
€ 25.00
€ 58.00

Canada - New-Zealand - United States
 
from
€ 5.00
from
€ 25.00
€ 70.00

Brazil - Gibraltar - Hong-Kong - Indonesia - Iceland - Israel
Japan - Lebanon - Malaysia - Singapore - South Korea - Thailand

 
from
€ 5.00
from
€ 25.00
-

Rates preceded by "from" are calculated based on the weight of your order and/or destination. 
(1) only for New Rock items

• If your country is not listed here, please contact us
• All of our packages are made of padded bags or recycled cardboard boxes according to their size, weight and fragility.
• The amount of handling and packaging is offered to all our customers.
• Gift wrapping is not available for shoes and boots.

 

SECURE PAYMENTS

 

In order to secure all your payments, your payments are secured with our partner Skrill.

These services incorporate the SSL security standard (https). On hold, credit card (16 digits, expiry date ...) are encrypted from your computer.
They do not transit through the website www.thedarkstore.com and are therefore unknown to The Dark Store™.

Payment by credit card is perfectly secure ; your order will be registered and validated upon acceptance of payment by Skrill secure payment platform and by the shop ; Your order is automatically saved to your customer account if you have created one.
In addition, in order to better protect your data, all pages of this website are also fully secure (https - SSL certificate), which means that all your data is encrypted and impossible to recover.

The payment of your purchases can be made by:

- Bank Card (Visa, MasterCard, American Express, Maestro, Diners Club...)
- Bank Transfer (you will have access to our bank details after choosing this method of payment)
- Skrill wallet